Answering Clients Credibly

Answering Clients · 5 min · text

Course outline

1. Accessibility by Design

• Designing In, Not Bolting On
• Asking and Communicating Well
• Modules 1 and 2 Quiz

2. Sustainability Without Greenwashing

• Working Out What Actually Matters
• Reporting Without Greenwashing

3. Making It Standard

• Building It Into Your Process
• Bringing Suppliers With You

4. Answering Clients

• Answering Clients Credibly
• Modules 3 and 4 Quiz