On the Ground Versus What Is Published

Building and Defending the Knowledge Base · 5 min · text

Course outline

1. What a DMC Actually Sells

• The Client Can Now Get the Venue List
• Your Local Knowledge Is the Product
• Modules 1 and 2 Quiz

2. Building and Defending the Knowledge Base

• What Goes in the Local Knowledge Base
• On the Ground Versus What Is Published
• Answering International Enquiries Fast

3. Working Across Languages

• Where Translation Genuinely Helps
• Where a Native Speaker Must Check
• Supplier Correspondence and the Briefing Document

4. Coordination and the Proposal

• Multi-Supplier Coordination and the Master Document
• Proposals for a Client Comparing Three Destinations
• Modules 3 and 4 Quiz