Responding to Enquiries and RFPs: The Venue Side

For venue, hotel and supplier sales teams answering forty enquiries a month. How to read an enquiry fast, decide what not to chase, build a reusable response library, personalise properly, handle the awkward questions, and find out why you lost.

intermediate · 55m · 4 modules

1. Reading the Enquiry

Getting to the decision points fast, deciding what is worth chasing, and why speed changes outcomes.

• What Actually Decides an Enquiry, text, 6 min
• Qualifying: Deciding What Not to Chase, text, 6 min
• Speed, and What It Is Actually Worth, text, 7 min
• Modules 1 and 2 Quiz, quiz, 3 min

2. Building the Response

A reusable library of your standard content, and how to personalise it so it does not read as a template.

• The Response Library, text, 7 min
• Personalising So It Does Not Read as a Template, text, 6 min

3. The Hard Parts

The questions sales teams dread, and the fixed-format platforms where your usual proposal does not fit.

• The Awkward Questions, text, 6 min
• RFP Platforms and Structured Forms, text, 6 min

4. After You Send

Chasing a decision without being a nuisance, and finding out why you lost.

• The Follow-Up That Gets a Decision, text, 6 min
• Learning From Losses, text, 6 min
• Modules 3 and 4 Quiz, quiz, 3 min